Windows 10 - Intel HD Graphics 620. Direct 9 Error

Hi,

I've recently purchased a new laptop with Windows 10 and have been reading for hours online on how to resolve my problem. I've tried replacing the video and graphic files, and creating my own, but no luck.

If I run sims I receive the direct 9 error. If I add -w in in properties then the Sims loads but only in a small window.

I feel I'm going wrong somewhere, so any help with the relevant files that I need to copy and paste would be fantastic.

Attached is my config file. There is no Nvdia graphics card.

Thanks, so much

Hayley

  LAPTOP-141EBOGT-config-log.txt (Size: 9.2 KB / Downloads: 4)