Directx9 Problem ^^"

Hi ! I'm chilean, first of all, sooooooo ... sorry for my bad English xD

I know maybe this problem has been adressed before xD
But I've got this same problem as everybody else :'/
It's the directx9 error "Failed to find any DirectX9 compatible graphics adapters in this system. Please make sure you have a DirectX9 compatible graphics adapter and have installed the latest manufacturer provided driver"

Aaaaaand I'm also confused because I've been running Sims 2 Bodyshop all this time without problem, now i decided to actually play and ... here we are ^^"
(My installed version is the Ultimate Collection from Origin)

Here in an attached file just in case, I'm specifying my system information if that makes sense >w<

But for the basics, I've got Windows 10, 64 bit system, 8gb of RAM, Intel proccessor, radeon graphics, i have directx12 installed (idk if this caused the problem ?)...


  datos compu.png (Size: 255.96 KB / Downloads: 2)

In the log file that i also provide, it says "not found in the database" that no matter what i do ... it won't recognise it for some reason ...

  LAPTOP-8KCNC6TS-config-log.txt (Size: 9.53 KB / Downloads: 0)
Tried Repairing my game, Uninstall and Install it again ... But well, the same problem occurs :/
And I attached my Graphics Rules File too see if that is where the problem's coming from :'''

  Graphics Rules.txt (Size: 33.3 KB / Downloads: 0)

Hope you guys can help me, because i really enjoy this game and really wanna play it :'/
Thanks a lot ! c':