I apologize in advance if I am posting this query in the wrong place. I recently purchased a new HP Laptop (dxdiag attached below), and I was hoping to run my Sims 2 Ultimate Collection (Store Edition) on it. I used to be able to run this same version of the game without any trouble on a much older desktop computer with Windows 10 as the operating system, but recently the graphics card on that computer has started overheating and causing the computer to shut down when I try to play any game on it.
So I would like if possible to run it on my new laptop computer but although I was able to download and install it without any trouble from Origin, I cannot get it even to launch. When I try to start it I receive the following message: "Failed to find any Direct X 9.0 compatible graphics adapters in this system! Please make sure you have a Direct X 9.0c compatible graphics adapter and have installed the latest drivers provided by the manufacturer. The application will now terminate." I tried uninstalling and reinstalling it twice. I did some research and discovered that the game apparently does not work with Direct X 12 (which is what is installed on my new machine), so I found a free version of Direct X 11 and installed that as well. I have also installed Graphic Rules compatibility fix and checked to make sure that it is present in all the relevant folders in Program Files.
Looking at the config file (which I have also attached below), I can see that the game does not recognize my graphics set up (Intel UHD Graphics 620) or its drivers at all, I suppose because they are too new. Is there a possible way to trick the game into thinking the graphics system is something it could accept?
In conclusion, is there any way to get The Sims 2 Ultimate Collection to run on my new laptop, or should I just give up entirely and uninstall the game for good?
Thank you in advance for any help or advice you can give.
![.txt]()
LAPTOP-6AOVLDUS-config-log.txt (Size: 9.6 KB / Downloads: 0)
![.txt]()
DxDiag.txt (Size: 79.82 KB / Downloads: 0)
So I would like if possible to run it on my new laptop computer but although I was able to download and install it without any trouble from Origin, I cannot get it even to launch. When I try to start it I receive the following message: "Failed to find any Direct X 9.0 compatible graphics adapters in this system! Please make sure you have a Direct X 9.0c compatible graphics adapter and have installed the latest drivers provided by the manufacturer. The application will now terminate." I tried uninstalling and reinstalling it twice. I did some research and discovered that the game apparently does not work with Direct X 12 (which is what is installed on my new machine), so I found a free version of Direct X 11 and installed that as well. I have also installed Graphic Rules compatibility fix and checked to make sure that it is present in all the relevant folders in Program Files.
Looking at the config file (which I have also attached below), I can see that the game does not recognize my graphics set up (Intel UHD Graphics 620) or its drivers at all, I suppose because they are too new. Is there a possible way to trick the game into thinking the graphics system is something it could accept?
In conclusion, is there any way to get The Sims 2 Ultimate Collection to run on my new laptop, or should I just give up entirely and uninstall the game for good?
Thank you in advance for any help or advice you can give.
LAPTOP-6AOVLDUS-config-log.txt (Size: 9.6 KB / Downloads: 0)
DxDiag.txt (Size: 79.82 KB / Downloads: 0)