PROBLEM WITH WINDOWS 8 CRASHING WHEN IN CAS

HI,
IVE SEEN THIS PROBLEM ON THIS THREAD BEFORE AND HAVE FOLLOWED THE STEPS SHOWN (DOWNLOADED NEW GRAPHICS FILES AND PUT THEM IN THE FOLDERS I WAS TOLD) I'M NOT VERY TECHY SO MAY NOT HAVE DONE IT RIGHT

I'M USING A WINDOWS 8 OPERATING SYSTEM AND USING THE GAME VIA ORIGIN (IT THE SIMS 2 ULTIMATE COLLECTION)

MY GAME KEEPS CRASHING WHEN I GET TO CAS

ALSO WORTH MENTIONING I'VE TRIED RIGHT CLICKING AND TROUBLESHOOTING RUNNING OFF WINDOWS 7 AND XP

THANKYOU!!

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