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Computer Illiterate Need Help Please

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I've read the posts you have already posted but as the title states...I will do my best to follow the steps. I bought a copy of ts2 on ebay. When it wouldn't start due to a directx error I went to EA for help. They gave me the ultimate collection and said it would work but I'm getting the same error message. I've never played ts2. Ts3 and 4 work fine on my computer. I have an HP notebook running Windows 10 64bit I'll try to get you the dxdiag and a screenshot...

.png  Screenshot (2).png (Size: 241.51 KB / Downloads: 5)

.txt  DxDiag.txt (Size: 94.53 KB / Downloads: 5)

.txt  NAENAEHAPPY-config-log.txt (Size: 9.59 KB / Downloads: 7)
I hope I did these right...

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