Could someone please help? I'm using a Windows 10 computer and have been having some issues. I haven't been able to create a sim without my Sims 2 Complete Collection crashing on me. The game works fine until I click "add a new sim" in CAS and it gives me this error and crashes every time. After doing some digging I think it may be my graphics card? Or the "not found in database" issue? I'm not really sure. Could someone tell me what I should download and where if this is the issue that needs to be fixed? Thank you for any help!! I want to play so bad.
=== Application info ===
Name: The Sims 2 EP9
Version: 1.17.0.66
Build: ReleaseSRT
=== Machine info ===
OS version: Windows NT 6.2
CPU: 4748.799804Mhz, Name:GenuineIntel, FPU:1, MMX:1
Memory: 1024MB
Free memory: 1024MB
User: user
Computer: USER-PC
=== Sound device info ===
Name: Unknown
Driver: Unknown
=== Graphics device info ===
Number: 0
Name (driver): Intel® HD Graphics
Name (database): Intel® HD Graphics <<NOT FOUND IN DATABASE!>>
Vendor: Intel
Chipset: Vendor: 8086, Device: 0102, Board: 047e1028, Chipset: 0009
Driver: igdumd32.dll, Version: 9.17.10.4459, GUID: D7B78E66-4242-11CF-F362-7424B7C2C435
Driver version: 4459
Monitor: \\.\DISPLAY1
Monitor aspect: 1.600000, <<UNRECOGNIZED>>
Screen mode: 1440x900x32BPP,60Hz
Texture memory: 1664MB
HW T&L: Fixed function:1 Programmable:3.0
Pixel program: 3.0
Texture stages: 8
AppControlledAA: 1
=== Application info ===
Name: The Sims 2 EP9
Version: 1.17.0.66
Build: ReleaseSRT
=== Machine info ===
OS version: Windows NT 6.2
CPU: 4748.799804Mhz, Name:GenuineIntel, FPU:1, MMX:1
Memory: 1024MB
Free memory: 1024MB
User: user
Computer: USER-PC
=== Sound device info ===
Name: Unknown
Driver: Unknown
=== Graphics device info ===
Number: 0
Name (driver): Intel® HD Graphics
Name (database): Intel® HD Graphics <<NOT FOUND IN DATABASE!>>
Vendor: Intel
Chipset: Vendor: 8086, Device: 0102, Board: 047e1028, Chipset: 0009
Driver: igdumd32.dll, Version: 9.17.10.4459, GUID: D7B78E66-4242-11CF-F362-7424B7C2C435
Driver version: 4459
Monitor: \\.\DISPLAY1
Monitor aspect: 1.600000, <<UNRECOGNIZED>>
Screen mode: 1440x900x32BPP,60Hz
Texture memory: 1664MB
HW T&L: Fixed function:1 Programmable:3.0
Pixel program: 3.0
Texture stages: 8
AppControlledAA: 1
